Notifications are sent to the end user to alert them of a deterioration in the patient’s warning state. Notifications will be sent to authenticated logged in users for patients within the user’s selected Location (Hospital & Floor).
Once a warning state change occurs (calculated from RI Server), resulting in a new warning or a warning that is higher in severity than an existing warning, the user will be able to view the notification in one of the following ways:
- In-app Notifications
- Out-of-app Notifications
- Warnings List (as previously discussed)
In-App Notifications
When a user is logged in and viewing one of the screens within the application, the in-app notification will provide the following details:
- Warning triangle icon
- Waring State color bar
- Warning State text
- Patient's Last Name, First Name
- Current Location (Unit-Room-Bed)
- RI Score
Note: If the patient is on the signed-in user's Watchlist, then the Watchlist icon will display
Two action options will be presented to process the notification(s):
- View More: Selecting this option will open the patient's details within the Patient Specific view screen. The warning will be marked as read in the database indicating the end user has acknowledged and reviewed the details of the warning.
- Close: Exits the warning notification window and returns user to currently viewed screen. The warning will remain in an unread status.
The notification will look and function differently if displaying notifications for 2 or more warnings. The notification will display the warning icon followed by a message advising that “X” number of new warnings are available for viewing, where “X” indicates the total of new warnings. Two action options will be presented to process the notification(s):
- View List: Selecting this option will open the Warnings screen with all unread notifications at the top of the list.
- Close: Exits thth warning notification window and returns user to currently viewed screen. The warning will remain in an unread status.
The notifications for any unread warnings will remain in an unread status until the warning(s) are reviewed. A purposeful log out by an end user will stop in-app notifications from continuing.
Out of Application Notifications
An out-of-app notification will display when 1 or more new warnings are generated, the user is logged into the application and one of the following scenarios apply when the notification is received:
- Application is open but user is not viewing one of the RI Mobile applications screens.
- RI Mobile application is not open but running in the background.
- The user is viewing one of the RI Mobile screens, and the phone goes into sleep mode.
- The phone is in a locked state.
The out-of-app notification will provide the following details:
- Warning severity
- Location (Unit-Room-Bed)
Tapping the notification will open the RI Mobile application to the patient’s details within the Patient Specific View screen. The warning will be marked as read in the database indicating the end user has acknowledged and reviewed the details of the warning.
The notification will look and function differently if displaying notifications for 2 or more warnings. The notification will display the warning icon followed by a message advising that “X” number of new warnings are available for viewing, where “X” indicates the total of new warnings. Tapping the notification will open the RI Mobile application to the “Warnings” screen with unread notifications listed at the top.
The notifications for any unread warnings will remain in an unread status until the warning(s) are reviewed. A purposeful log out by an end user will stop out-of-app notifications from continuing.